EvaWigs Hair Reviews — what 13 Trustpilot reviews actually say
Buyers lean negative on EvaWigs — Trustpilot shows 1.9 out of 5 across 13 reviews — and the 100% who left 1–2 stars complain most about refunds and returns. EvaWigs replied to 0% of the 1–2★ complaints we've indexed.
Trustpilot’s own published distribution, as of Aug 8, 2026. Not computed by us. Read the reviews on Trustpilot →
What the complaints keep coming back to
Counted across the 12 reviews we’ve indexed of Trustpilot’s 13 total — a partial window, not the whole record. Quotes are verbatim and dated, critical voices first.
Refunds & returns
8 of the 12 we’ve indexed · 8 from 1–3★ reviews1★ · Sep 3, 2025“Years later never received my product, and the customer support does not seem to function or they will outright ignore you after a few exchanges and they find out your intent is a refund.”
1★ · Dec 15, 2022“…It's impossible to get a refund from EvaWigs directly without contacting PayPal, your bank or credit card company.”
1★ · Mar 6, 2021“I could kick myself for not looking here first! Everything as described by other reviewers, product not arriving, bad customer service, agreeing to refund my money but not actually doing it. Its very unfair - something needs to be done about this Company! I would give them zero stars if I could!!”
Customer service
5 of the 12 we’ve indexed · 5 from 1–3★ reviews1★ · Dec 15, 2022“…I would not recommend ordering from them their wigs have fallen in quality, look nothing like the photos and customer service communications are really bad.”
1★ · Mar 6, 2021“I could kick myself for not looking here first! Everything as described by other reviewers, product not arriving, bad customer service, agreeing to refund my money but not actually doing it. Its very unfair - something needs to be done about this Company! I would give them zero stars if I could!!”
1★ · Nov 2, 2020“…I have also contacted them via the 'Contact Us' form on their website, and not received a response.”
Shipping & delivery
3 of the 12 we’ve indexed · 3 from 1–3★ reviews1★ · Sep 3, 2025“Years later never received my product, and the customer support does not seem to function or they will outright ignore you after a few exchanges and they find out your intent is a refund.”
1★ · Mar 6, 2021“I could kick myself for not looking here first! Everything as described by other reviewers, product not arriving, bad customer service, agreeing to refund my money but not actually doing it. Its very unfair - something needs to be done about this Company! I would give them zero stars if I could!!”
1★ · Jun 27, 2020“Was excited to receive this wig at first, but when it came round to the date of when it should have been shipped I received no communication or update.”
Quality for the price
3 of the 12 we’ve indexed · 3 from 1–3★ reviews1★ · Dec 15, 2022“I used to buy from this company back in 2017 and they used to make high quality wigs, because of this I decided to shop with them again which I really regret.”
1★ · Mar 6, 2021“SCAM Received a wrong product in very bad quality very disappointing and when I emailed them they did not reply, even after being emailed multiple times. Total waste of money.”
1★ · Dec 16, 2020“Totally different products sent, not as described, very poor quality and smelled.”
What holds up — and what doesn’t — over time
Time-phrased durability statements mined from the 12 reviews we’ve indexed — “after two weeks”, “a year later” — not from all 13.
Does EvaWigs answer complaints?
EvaWigs replied to 0 of the 12 one- and two-star reviews in our index (0%), and to 0 of the 12 indexed reviews overall.
A reply is engagement, not a resolution — we can’t see whether the buyer’s problem was actually fixed.
What we haven’t checked
- We haven’t bought or lab-tested EvaWigs’s hair ourselves. Everything above is other buyers’ words, counted and quoted.
- We can’t verify individual Trustpilot reviews — real buyers, fake buyers and unfair reviews all look the same in text.
- We haven’t checked EvaWigs’s sourcing claims (origin, “raw”, “virgin”) against anything on this page.
Negative findings above are observations from public reviews, not accusations — we show what buyers wrote so you can decide for yourself. Inches doesn’t sell hair, and — unlike some product links elsewhere on Inches — nothing on this page is an affiliate link: we earn nothing whether you buy from this brand or don’t.
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